Subscribe and enjoy the benefits

Your subscription will be automatically renewed according to the delivery interval you selected. After each successful payment, your order will be delivered directly to your home—with no extra effort on your part.

Example: If you sign up for a subscription with a three-month interval, your credit card will be charged automatically every three months, and you'll receive the products conveniently at home at the frequency you selected.

Important: A subscription requires at least three payments—that is, the initial order and two automatic follow-up orders.

It is not possible to pause.

Cancellation is only possible after the second automated follow-up order—that is, after a total of three payments: the initial order plus two follow-up orders.

You can cancel your subscription through the customer portal. You can access it via the link in the email confirming your first subscription order or through your customer account in the store.

In the customer portal, you can skip scheduled debits or reschedule deliveries.

To do this, use the "Skip Payment" or "Reschedule" buttons next to the respective delivery date. If you have any questions, you can contact us at any time at info@docberger-antiaging.de.

Yes. After the two subsequent orders have been fulfilled, you can customize your subscription yourself.

In the customer portal, click "Edit" on the relevant product card to add, change, or remove products. If you need assistance, feel free to contact us by email.

If your payment cannot be processed, you will receive an email with a secure link that you can use to update your payment method.

The price of a subscription product may change over time, for example, due to formula improvements, changes in raw material or production costs, or market-related factors.

For future deliveries, the product price in effect at the time each subscription order is processed will apply.

We'll notify you of any price changes well in advance of your next delivery. After receiving the email, you can cancel your subscription at any time up until the final shipment.

The percentage discounts offered as part of a subscription are always applied to the current product price.

We are constantly refining our products to make them even more effective, better tolerated, and more in line with current trends—for example, through optimized formulations, improved combinations of active ingredients, or updated product design elements such as packaging or product names.

If a product in your subscription is updated and the previous version is no longer available, you will automatically receive the latest version of that product.

The product's use, purpose, and positioning will remain the same or will be further improved. If you ever disagree with a proposed change, you can contact us by email at any time. Together, we'll find a suitable solution for your subscription.